I am knowledgeable in Microsoft Programs especially MS Word, PowerPoint, Access, Microsoft Office Live Meeting, Chrome, Citrix. I am expert in CRM especially Salesforce.I am also proficient in the use of Internet and common email programs such us Zendesk. Knowledgeable to use Google documents /applications to make Time sheets, Surveys and Attendance Tracker. I am also expert in promoting products through social media by updating statuses or tweets, or blog posts. I am well equipped to do email marketing to potential and current clients. I am also well equipped to do outbound and inbound calls. I was awarded as a Top Seller for Dodo, an Australian Telecommunications company and a Top Agent for a US Financial Account. I was also promoted as a Floor Supervisor & SME (Subject Matter Expert).