Remote Worker Profile
Internet Browsing, Customer Support, Phone Support, Technical Support, Rapid Skill Learning, Flexible Schedule, Microsoft Outlook, Microsoft Word, Team Player, Email Support
Name: Ma Thessa Ramos
Location: Maasin, Philippines
Available: Part Time 30 Hours/Week or Less
Gender: Female
Desired Salary: $437/Month
Age: 33
Name: Ma Thessa Ramos
Available: Part Time 30 Hours/Week or Less
Desired Salary: $437/Month
Location: Maasin, Philippines
Gender: Female
Age: 33
About Me
A professional whose skills as customer service support has been honed through 8 years of experience. Has with A-list companies such as Microsoft, AT&T, HP and Comcast, on various line of business such as, technical, sales, email support, outbound and escalations. Also a Team Leader for a Non-Profit Pro-Poor organization working with communities for empowerment. An adept planner and problem solver who can juggle multiple priorities and meet tight deadlines without compromising quality.
Work Environment
- Work Place: Home
- Work Station: Desktop
- Internet Speed: 2-4 Mbps
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: Professional Level
Previous Work Experience
1
Work Description:
Senior Sales Coach
Company Name:
Microsoft Store Online
Work Experience:
Less Than 12 Months
2
Work Description:
Senior Escalations Officer
Company Name:
Microsoft Xbox Customer Service
Work Experience:
2 Years
3
Work Description:
Tier 2 Chat Representative
Company Name:
Comcast Internet Service
Work Experience:
Less Than 12 Months
4
Work Description:
Tier 1 Customer Support
Company Name:
AT&T Internet Services
Work Experience:
3 Years
5
Work Description:
Team Leader
Company Name:
Edmund Rice Ministries Foundation Phil.
Work Experience:
Less Than 12 Months
My Skills
General Computer Skills
Internet Browsing
Team Player
Microsoft Word
Microsoft Outlook
Flexible Schedule
Rapid Skill Learning
Attention to Detail
Google Docs
Microsoft Excel
Microsoft Powerpoint
Problem Solving
Typing Speed
Customer Service
Customer Support
Phone Support
Technical Support
Order Processing
Email Support
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- Web Design
- Sales
- Data Entry
- Facebook Marketing
- Photoshop
- Admin Assistant
- Internet Research
- Customer Support
- Blogging
- Article Writing
- Phone Support
- Copywriting
- Email Support
- Technical Support
- App Development
- Order Processing
- Video Editing
- iOS
- Database
- Android
- Mobile Programming
- Project Management
- Accounting
- Bookkeeping
- Photo Editing
- Copy Editing
- Mobile App Testing
- HR / Payroll
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