A professional whose skills as customer service support has been honed through 8 years of experience. Has with A-list companies such as Microsoft, AT&T, HP and Comcast, on various line of business such as, technical, sales, email support, outbound and escalations. Also a Team Leader for a Non-Profit Pro-Poor organization working with communities for empowerment. An adept planner and problem solver who can juggle multiple priorities and meet tight deadlines without compromising quality.